Shipping Policy

WBM Mart Pakistan

At WBM Mart Pakistan, we are committed to providing reliable, efficient, and timely delivery services across Pakistan. This Shipping Policy outlines the terms and conditions related to order processing, delivery timelines, shipping charges, and related matters.

Delivery Coverage

We offer nationwide delivery across Pakistan through our trusted logistics partners.

Delivery Timeline

  • Orders are typically delivered within 3–5 working days after confirmation
  • Orders are not processed or dispatched on weekends or gazetted public holidays
  • Delivery timelines are calculated from the date of order confirmation

While we strive to meet the stated timelines, delays may occur due to unforeseen circumstances.

Shipping Charges

  • Shipping charges are calculated based on the actual or volumetric weight of the product(s) in your order
  • The final shipping cost will be displayed at checkout before order confirmation
  • Any applicable charges will be clearly communicated before payment is completed

Payment & Shipping Options

We offer flexible payment methods to ensure convenience for our customers:

  • Cash on Delivery (COD)
  • Prepaid Orders

Order Processing

Orders are processed after confirmation via our system
WBM Mart Pakistan reserves the right to cancel or delay orders due to stock unavailability, payment verification issues, or other operational reasons

Delivery Delays

Delivery timelines may be affected due to factors beyond our control, including but not limited to:

  • Weather conditions
  • Public holidays or strikes
  • Logistics or courier delays
  • Remote or hard-to-access delivery locations

In such cases, WBM Mart Pakistan will not be held liable for delays; however, we will make reasonable efforts to keep customers informed.

Product Listings & Descriptions

We make every effort to ensure that product descriptions, images, and specifications are accurate and up to date.
However, customers acknowledge that:

  • Minor variations in color, packaging, or appearance may occur due to lighting, screen resolution, or photography
  • Such variations do not affect the quality or functionality of the product
  • These differences shall not be considered as valid grounds for return unless the product is defective

Contact Information

For any shipping-related queries or concerns, please contact us:
📧 Email: support@wbm.com.pk
📞 Phone / WhatsApp: 0300-0807950